Classy Empire

Terms and Conditions

Terms and Conditions:

Welcome to Classy Empire! These Terms and Conditions ("Terms") govern your use of our website, www.classyempire.net , and the purchase of any products or services from our site. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. General Information

Classy Empire is a cosmetics company that provides high-quality skincare, makeup, and beauty products. Our website allows you to browse and purchase our products online.

2. Acceptance of Terms

By using this website, you represent and warrant that you are at least 18 years old or have the consent of a parent or legal guardian. You agree to use the website in compliance with all applicable local, state, and international laws and regulations.

3. Product Information

We make every effort to ensure that the products listed on our website are described as accurately as possible. However, we do not guarantee that the descriptions, images, or other content on the site are complete, reliable, or error-free. We reserve the right to modify or discontinue any products without prior notice.

4. Pricing and Payment

All prices listed on our website are in USD Currency.
Prices may change without notice, but any changes will not affect orders that have already been processed.
We accept payment via [list payment methods accepted, e.g., credit cards, PayPal, etc.].
Sales tax, shipping fees, and any applicable duties may be added at checkout.

5. Shipping and Delivery

We currently ship to Any state within the United States.
Orders are processed and shipped within 3-5 business days, depending on product availability.
Delivery times may vary based on your location and the shipping method chosen.
Shipping fees are calculated at checkout.
We are not responsible for delays caused by third-party carriers, customs, or unforeseen circumstances.

6. Returns and Exchanges

We want you to be happy with your purchase. If you are not satisfied, you may return eligible products within [X] days of receiving your order, provided the items are unopened and in their original packaging. To initiate a return, please contact us at bchilds@classyempire.net .

Non-returnable items: Due to hygiene reasons, certain products such as opened skincare, makeup, and personal care items are non-returnable.
Refunds: Once your return is processed, we will issue a refund to the original payment method, excluding any shipping fees.

7. Account Registration

To place an order, you may be asked to create an account with Classy Empire. When registering, you agree to provide accurate and complete information.
You are responsible for maintaining the confidentiality of your account and password.
You agree to notify us immediately if you suspect any unauthorized access to your account.

8. Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of [Your Business Name] and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, or distribute any content without our express permission.

9. Limitation of Liability

To the fullest extent permitted by law, Classy Empire shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use this website, including any loss of data, revenue, or profits.

10. Indemnification

You agree to indemnify, defend, and hold harmless Classy Empire and its affiliates, directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the website or any violation of these Terms.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Modifications to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and the revised Terms will be effective as of the date of posting. We encourage you to review these Terms periodically to stay informed about any updates.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State]. Any legal action or proceeding arising out of or relating to these Terms shall be exclusively brought in the courts located in [jurisdiction].

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Classy Empire

bchilds@classyempire.net

Return and Refund Policy

Thank you for shopping with us! We want you to love your purchase, but we understand that sometimes things don't work out. Please read our return and refund policy carefully to ensure a smooth and easy process if you need to make a return or request a refund.

1. General Return Policy

We accept returns and offer refunds under the following conditions:

Timeframe for Returns: Returns must be initiated within 30 days from the date of purchase.
Condition of Items: Products must be in new, unused, and unopened condition for a return to be eligible. For hygienic and safety reasons, we do not accept returns on products that have been opened or used (this includes any cosmetics, skincare, and personal care items).
Proof of Purchase: A receipt or proof of purchase is required to process your return or refund.

2. Non-Returnable Items

The following items are not eligible for returns or refunds due to hygiene and safety reasons:

Skincare products that have been opened or used
Gift cards or promotional items
Sale or clearance items

If the product is faulty or damaged upon arrival, please see the section below for "Damaged or Defective Items."

3. How to Return Your Product

To initiate a return, please follow these steps:

Contact Us: Reach out to our Customer Support Team via email at bchilds@classyempire.net or use the "Contact Us" page on our website. Please provide your order number and the reason for your return.
Return Authorization: Once we receive your return request, we will send you a Return Authorization (RA) number along with instructions on how to return your item(s).
Shipping the Product: Carefully pack your items in the original packaging (if possible) to ensure safe return shipping. You are responsible for the cost of return shipping unless the product is damaged or defective.

4. Refunds

Processing Time: Once your return is received and inspected, we will process your refund. Refunds typically take 5-10 business days to be credited back to your original payment method.
Refund Method: Refunds will be issued to the original payment method used during the purchase (credit card, PayPal, etc.).
Restocking Fee: We do not charge a restocking fee, but shipping costs are non-refundable unless the item was defective or damaged.

5. Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 7 days of receiving your order. We will provide a return shipping label and a full refund or replacement at no extra cost to you.

6. Exchanges

At this time, we do not offer direct exchanges. If you would like a different product, we recommend returning unused original items and placing a new order.

7. Shipping Costs

Return Shipping: You are responsible for the return shipping costs unless the product is defective, damaged, or incorrect.
Original Shipping Fees: If you received free shipping with your order, the cost of shipping will be deducted from your refund if you return the product.

8. Late or Missing Refunds

If you haven’t received your refund after the processing period:

Check with your bank or payment provider as there may be some delay in posting.
If you still haven’t received your refund, please contact our customer service team at [Your Email] for assistance.

9. Changes to Our Return Policy

We reserve the right to update or modify our return and refund policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the bottom of this page.

Contact Us

If you have any questions about our Return and Refund Policy, please reach out to our Customer Support team at:

Email: bchilds@classyempire.net

Effective Date: January 1st,2025